Check if Mimecast is down
Welcome to our dedicated status page for Mimecast. When Mimecast stops working, it can be extremely frustrating, so we built this tool to help.
Why check the Mimecast server status?
When mimecast.com goes offline, millions of users are affected. Checking the server status saves you time troubleshooting your own router or device. If the servers are down, there is nothing you can do but wait for their engineers to fix the problem.
Troubleshooting Mimecast
When the Mimecast servers are online but you are experiencing errors, here is what network experts recommend.
- Power cycle your home internet equipment.
- Delete stored app data or clear your web browser cache.
- Switch from a Wi-Fi connection to mobile data to rule out ISP routing issues.
- Update your mobile app or web browser to the newest release.
If there is a massive server failure, you will usually see other users complaining about it on platforms like Twitter/X immediately.
Monitor the Situation Live
To see the exact timeline of the outage and whether it's recovering, visit our live dashboard.