Is OnStar having problems today?
Keep track of connection issues with OnStar. When OnStar stops working, it can be extremely frustrating, so we built this tool to help.
Understanding OnStar outages
By checking the operational status of OnStar, you can determine if the problem is on your end (like your local WiFi or internet provider) or if it's a widespread server issue. If there is an active outage, the only solution is patience while the technical team resolves the infrastructure issues.
Troubleshooting OnStar
If our data shows that OnStar is operational, but you still cannot connect, try the following steps:
- Unplug your WiFi router for 30 seconds and plug it back in.
- Clear your browser cache and cookies for onstar.com.
- Disable any active VPNs or proxy servers temporarily.
- Update your mobile app or web browser to the newest release.
Major disruptions to cloud infrastructure usually take anywhere from a few minutes to several hours to fully resolve.
Get Real-Time Updates
To see the exact timeline of the outage and whether it's recovering, visit our live dashboard.