Check if Sumo Logic is down
Welcome to our dedicated status page for Sumo Logic. When Sumo Logic stops working, it can be extremely frustrating, so we built this tool to help.
Understanding Sumo Logic outages
Sometimes it's hard to tell if your app is glitching, or if billions of users are facing the same downtime. Our trackers look at reports globally to verify outages. If the servers are down, there is nothing you can do but wait for their engineers to fix the problem.
Troubleshooting Sumo Logic
If our data shows that Sumo Logic is operational, but you still cannot connect, try the following steps:
- Unplug your WiFi router for 30 seconds and plug it back in.
- Clear your browser cache and cookies for sumologic.com.
- Disable any active VPNs or proxy servers temporarily.
- Check your app store for any pending updates for the software.
However, if Sumo Logic is truly experiencing a major outage, it is often acknowledged on their official social media channels within an hour.
Monitor the Situation Live
We provide up-to-the-minute graphs and historical data on service reliability.